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Official Weber Website

Warranty Information

WITH UP TO 10 YEARS WARRANTY

WEBER QUALITY

 

When you purchase a Weber barbecue, you’re not just getting a high quality product, but a premium warranty too. And because we are so confident in the quality of our barbecues, we guarantee the individual components of our gas, charcoal and electric barbecues for up to 10 years.

To make a warranty claim, please contact Weber Customer Service.

As well as describing the reason for the warranty claim and entering the product’s serial number, you will need to upload a copy of your proof of purchase, along with pictures of the product fault. Therefore, please keep your receipt, invoice or any other valid proof of purchase.

To allow for faster and better handling of your warranty claim, we recommend that you register your grill with us upon purchase.

Warranty Information

Warranty Validity

  1. Warranty validity is limited to the market/country where the grill was purchased as regulations may differ by location.
  2. Grill purchases must be made through our authorized dealer or retailer to be eligible for warranty coverage.
  3. Warranty coverage is subject to the assessment of the origin of grill to determine eligibility. For further information please refer to this link here.

The warranty terms listed below apply to current year models and are for informational purposes only. Please refer to your Owner’s Guide for the warranty terms that apply to your particular product.

If you do not have your manual, you may call Weber Customer Service at +66 256 60 523, Monday to Friday, 9am-6pm.

  • CHARCOAL GRILLS
  • CHARCOAL GRILLS
  • CHARCOAL GRILLS
  • CHARCOAL GRILLS
  • CHARCOAL GRILLS
  • CHARCOAL GRILLS

WARRANTIESCHARCOAL GRILLS

  • One-Touch Cleaning System – 5 years no rust through/burn through
  • Bowl, Lid, and Centre Ring – 10 years no rust through/burn through
  • Plastic Components – 5 years, excludes fading or discoloration
  • All remaining parts – 2 years
  • CHARCOAL GRILLS
  • CHARCOAL GRILLS
  • CHARCOAL GRILLS
  • CHARCOAL GRILLS
  • CHARCOAL GRILLS
  • CHARCOAL GRILLS
  • WEBER GENESIS AND SPIRIT SERIES
  • WEBER GENESIS AND SPIRIT SERIES
  • WEBER GENESIS AND SPIRIT SERIES
  • WEBER GENESIS AND SPIRIT SERIES

WARRANTIESWEBER GENESIS AND SPIRIT SERIES

  • Cookbox – 10 years, no rust through/burn through (2 years on paint excludes fading or discoloration)
  • Lid Assembly – 10 years, no rust through/burn through (2 years on paint excludes fading or discoloration)
  • Stainless steel burner tubes – 10 years, no rust through/burn through
  • Stainless steel cooking grates – 5 years, no rust through/burn through
  • Stainless steel Flavorizer bars – 5 years, no rust through/burn through
  • Porcelain-enamelled steel cooking grates – 3 years, no rust through/burn through
  • Porcelain-enamelled Flavorizer bars – 2 years, no rust through/burn through
  • Porcelain-enamelled cast iron cooking grates – 5 years, no rust through/burn through
  • All remaining parts – 2 years
  • SUMMIT® GAS GRILL SERIES
  • SUMMIT® GAS GRILL SERIES

WARRANTIESSUMMIT® GAS GRILL SERIES

All Parts - 10 Years (excluding normal wear and tear and subject to additional terms and conditions in the warranty)

* Valid for Weber® Summit® series gas grills purchased October 1, 2017 or later. This warranty does not cover Summit® series gas grills purchased prior to this date.

  • SUMMIT® GAS GRILL SERIES
  • SUMMIT® GAS GRILL SERIES
  • GENESIS® II GAS GRILL SERIES
  • GENESIS® II GAS GRILL SERIES

WARRANTIESGENESIS® II GAS GRILL SERIES

All Parts - 10 Years (excluding normal wear and tear and subject to additional terms and conditions in the warranty)

* Valid for Weber® Genesis® II and Genesis® II LX gas grills.

  • SPIRIT II GAS GRILL SERIES

WARRANTIESSPIRIT II GAS GRILL SERIES

  • All Parts - 10 Years (excluding normal wear and tear and subject to additional terms and conditions in the warranty)

* Valid for Weber® Spirit II series gas grills.

  • SPIRIT II GAS GRILL SERIES
  • WEBER Q SERIES
  • WEBER Q SERIES

WARRANTIESWEBER Q SERIES

  • Cookbox – 5 years, no rust through/burn through (2 years on paint excludes fading or discoloration)
  • Lid assembly – 5 years, no rust through/burn through (2 years on paint excludes fading or discoloration)
  • Stainless steel burner tubes – 5 years, no rust through/burn through
  • Porcelain-enamelled cast iron cooking grates – 5 years, no rust through/burn through
  • Plastic components – 5 years, excludes fading or discoloration
  • All remaining parts – 2 years
  • WEBER SMOKEY MOUNTAIN COOKER

WARRANTIESWEBER SMOKEY MOUNTAIN COOKER

  • Bowl, lid, and centre ring – 10 years, no rust through/burn through
  • Plastic Components – 5 years, excludes fading or discoloration
  • All remaining parts – 2 years
  • WEBER SMOKEY MOUNTAIN COOKER

WARRANTIES

ALL OTHER ACCESSORIES & BARBECUE COVERS

  • Accessories - 2 years
  • Premium polyester grill covers - 3 years

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