Is your Igniter still not working?


You've run through all the options here on the igniter troubleshooting page, and you are still unsuccessful in igniting your barbecue?

Please complete this form with your delivery & barbecue details and we will see if we can help!

Not sure where to find your Serial Number? You can find yours here


Alternatively, please call 0800 493 237 and one of our Customer Service Team will be able to assist.