Warranties

WITH UP TO 10 YEARS WARRANTY

WEBER QUALITY

 


When you purchase a Weber barbecue, you’re not just getting a high quality product, but a premium warranty too. And because we are so confident in the quality of our barbecues, we guarantee the individual components of our gas, charcoal and electric barbecues for up to 10 years.

To make a warranty claim, please contact Weber Customer Service.

As well as describing the reason for the warranty claim and entering the product’s serial number, you will need to upload a copy of your proof of purchase, along with pictures of the product fault. Therefore, please keep your receipt, invoice or any other valid proof of purchase.

To allow for faster and better handling of your warranty claim, we recommend that you register your grill with us upon purchase.

WARRANTY INFORMATION

The warranty terms listed below apply to current year models and are for informational purposes only. Please refer to your Owner’s Guide for the warranty terms that apply to your particular product.

If you do not have your manual, you may call Weber Customer Service at +852 3103 3999, Monday to Friday, 10am-7pm.

Find Your Product’s Warranty

CHARCOAL GRILLS

  • One-Touch Cleaning System – 5 years no rust through/burn through
  • Bowl, Lid, and Centre Ring – 10 years no rust through/burn through
  • Plastic Components – 5 years, excludes fading or discoloration
  • All remaining parts – 2 years


WEBER GENESIS AND SPIRIT SERIES

  • Cookbox – 10 years, no rust through/burn through (2 years on paint excludes fading or discoloration)
  • Lid Assembly – 10 years, no rust through/burn through (2 years on paint excludes fading or discoloration)
  • Stainless steel burner tubes – 10 years, no rust through/burn through
  • Stainless steel cooking grates – 5 years, no rust through/burn through
  • Stainless steel Flavorizer bars – 5 years, no rust through/burn through
  • Porcelain-enamelled steel cooking grates – 3 years, no rust through/burn through
  • Porcelain-enamelled Flavorizer bars – 2 years, no rust through/burn through
  • Porcelain-enamelled cast iron cooking grates – 5 years, no rust through/burn through
  • All remaining parts – 2 years


WEBER Q SERIES

  • Cookbox – 5 years, no rust through/burn through (2 years on paint excludes fading or discoloration)
  • Lid assembly – 5 years, no rust through/burn through (2 years on paint excludes fading or discoloration)
  • Stainless steel burner tubes – 5 years, no rust through/burn through
  • Porcelain-enamelled cast iron cooking grates – 5 years, no rust through/burn through
  • Plastic components – 5 years, excludes fading or discoloration
  • All remaining parts – 2 years

WEBER SMOKEY MOUNTAIN COOKER

  • Bowl, lid, and centre ring – 10 years, no rust through/burn through
  • Plastic Components – 5 years, excludes fading or discoloration
  • All remaining parts – 2 years

2022 GENESIS GAS GRILLS

  • 12 years - Cookbox: no rust-through/burn-through (2 years on paint excluding fading or discoloration)
  • 12 years - Lid assembly: no rust-through/burn-through (2 years on paint excluding fading or discoloration)
  • 10 years - Stainless steel burner tubes: no rust-through/burn-through
  • 10 years - Stainless steel cooking grates: no rust-through/burn-through
  • 10 years - Stainless steel Flavorizer® bars: no rust-through/burn-through
  • 10 years - Porcelain-enameled cast-iron cooking grates: no rust-through/burn-through
  • 3 years - Electrical components (Weber Connect controller)
  • 5 years - All remaining parts

SPIRIT II GAS GRILL SERIES

  • All Parts - 10 Years (excluding normal wear and tear and subject to additional terms and conditions in the warranty)

* Valid for Weber® Spirit II series gas grills.

GENESIS® II GAS GRILL SERIES

  • All Parts - 10 Years (excluding normal wear and tear and subject to additional terms and conditions in the warranty)

* Valid for Weber® Genesis® II and Genesis® II LX gas grills.

SUMMIT® GAS GRILL SERIES

  • All Parts - 10 Years (excluding normal wear and tear and subject to additional terms and conditions in the warranty)

* Valid for Weber® Summit® series gas grills purchased October 1, 2017 or later. This warranty does not cover Summit® series gas grills purchased prior to this date.

ALL OTHER ACCESSORIES & BARBECUE COVERS

  • Accessories – 2 years
  • Polyester barbecue covers – 3 years


WEBER TRAVELER

  • Cookbox- 5 years, no rust-through/burn-through
  • Lid assembly - 5 years, no rust-through/burn-through
  • Porcelain-enameled, cast-iron cooking grates - 3 years, no rust-through/burn-through
  • All remaining parts - 2 years

LUMIN ELECTRIC GRILL SERIES

  • Cookbox - 5 years, no rust through/burn through (2 years paint excluding fading or discoloration)
  • Lid assembly - 5 years, no rust through/burn through (2 years paint excluding fading or discoloration) 
  • Heating element - 2 years, no rust through/burn through
  • Porcelain-enameled cast iron cooking grates - 5 years, no rust through/burn through 
  • Plastic components - 5 years (excluding fading or discoloration)
  • All remaining parts - 2 years