Whether you're looking for answers, would like to solve a problem, or just want to let us know how we did, you'll find many ways to contact us right here. We'll help you resolve your issues quickly and easily, getting you back to more important things, like grilling on your Weber.
CUSTOMER SERVICE
Customer Service Closure!
Please be informed that our Customer Service Department will be closed on 12 June 2024 from 1pm.
For inquiries or assistance, kindly email us at supportasia@weberstephen.com and we will respond to you as soon as our team returns to work.
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CUSTOMER SUPPORT
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Operating Hours:
Cantonese & English
Monday to Friday, 9am to 6pm.
Excluding Saturdays, Sundays and Public Holidays.