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eGift Card Canada FAQ
What is The Weber eGift Card?
The Weber eGift Card is a digital gift card with monetary value. It may only be used to purchase Weber merchandise online on www.weber.com/CA. Weber eGift Cards purchased on our US website www.Weber.com/US cannot be used to make purchases on our Canadian website www.Weber.com/CA and vice versa.
What forms of payment do you accept for purchase of the Weber eGift Card?
We accept Visa, MasterCard or American Express to purchase the Weber eGift Card. Please note that neither another Weber eGift Card nor a product credit may be used to purchase eGift Cards.
Can I buy an eGift Card for myself?
Yes. To do so, enter your own email address in the "Recipient Email" fields, and enter your own name as the recipient name. Complete the transaction normally. When you receive your eGift Card alert (via email), follow the instructions in the message to retrieve and redeem your eGift Card.
Can I buy the Weber eGift Card and have you send it to someone else?
If you select a recipient other than yourself, you must have that person’s consent to do so. You may only send a gift card to someone with whom you have a personal or family relationship, and who would welcome a gift card from you.
How can I check the balance remaining on my eGift Card?
You may review your Gift Card balance at www.weber.com/CA/en/giftcard/ or in your online cart during the checkout process at www.weber.com/CA/en/cart/.
What is the Return Policy? Are there any Product Exceptions
Weber eGift Cards are not returnable and cannot be redeemed or exchanged for cash (unless required by law), check or credit. If consumers resident in Quebec with a card value of $5 or less are interested in obtaining a refund, they should contact supportca@weberstephen.com and the refund will be made to the original method of payment.
Is the eGift Card reloadable?
No. Your eGift Card is not reloadable.
Are there any fees associated with the eGift Card?
No. You will only be charged the face value of the eGift Card, and we will not impose shipping or any other fees at any time.
When is my credit card charged for my purchase?
Your credit card is charged at the time of purchase.
How do I know the eGift Card was actually received?
You will receive an email message confirming delivery.
When does the eGift Card expire?
There is no expiration date on your eGift Card.