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Frequently Asked Questions

Whats the difference between Direct and Indirect cooking?

Direct cooking is simply grilling foods directly over the heat source. For Indirect cooking the heat source is placed to the side of the food, not directly under it. As a general rule, foods that take less than 25 minutes to cook, like boneless chicken breasts, pork chops, and steak, are grilled by the Direct Method.Foods that require longer cooking times at lower temperatures like whole birds and roasts, should be cooked by the Indirect Method. You can use either method on both Weber charcoal grills and Weber gas grills. For complete instructions, see Direct/Indirect Cooking instructions.

Q. I lost my Weber owners manual, can you replace it for me?

Yes, we'll replace any lost or damaged owners manual at no cost to you. Just email us or call Weber Customer Service at 1-800-446-1071. It is important to us that you always be able to use your grill properly and safely. To expedite your request, please be sure to include your full name, address, phone number and grill serial number.

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Frequently Asked Questions

Whats the difference between Direct and Indirect cooking?